June 18, 2026

Ventura Launches World-First Hailo App Trial to Improve Public Transport Accessibility

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Ventura Bus Lines is proud to announce the successful launch of the innovative Hailo app, unveiled at Guide Dogs Victoria as part of a world-first trial designed to make public transport more accessible, inclusive and convenient for passengers.

The launch brought together industry leaders, accessibility advocates, government representatives and transport stakeholders to showcase how innovative technology can help create a better public transport experience for everyone.

A New Era of Accessible Public Transport

The Hailo app allows passengers to digitally hail an approaching bus, helping drivers identify when someone is waiting at a stop. The technology has been designed to improve confidence, independence and accessibility for passengers while supporting drivers with real-time information.

While the app was developed with accessibility in mind, its benefits extend well beyond people with disability. Hailo provides a simpler and more convenient way for all passengers to connect with public transport services.

This world-first trial reinforces the importance of designing transport solutions that are accessible, practical and beneficial for the wider community.

Partnership with Guide Dogs Victoria

Ventura was proud to launch the trial alongside Guide Dogs Victoria, whose advocacy and expertise have played an important role in helping shape more inclusive transport experiences.

The collaboration reflects a shared commitment to breaking down barriers and creating public transport systems that are accessible to all members of the community.

Leading Innovation in Public Transport

As one of Victoria’s leading bus operators, Ventura continues to invest in technology and innovation that improve safety, accessibility and customer experience.

The Hailo trial represents another significant milestone in Ventura’s commitment to delivering future-focused transport solutions that respond to the evolving needs of passengers.

By embracing new technology, Ventura is helping set new benchmarks for accessibility and inclusion across the public transport industry.

The Future of Bus Travel

The launch of Hailo is more than a technology trial — it is an opportunity to explore how innovation can create more confident, connected and inclusive journeys for passengers.

Ventura remains committed to working with industry partners, accessibility advocates and the community to develop smarter transport solutions that make public transport easier to use for everyone.

Download Hailo Today

Passengers travelling on Ventura services can now download the Hailo app and experience the future of public transport.

Together, we’re helping build a transport network that is safer, smarter and more accessible for all.

https://youtu.be/LU3d0v3fsvk 

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