Public Transport Ombudsman

If you are not satisfied with the outcome of your complaint made to Ventura and wish to have the matter dealt with independently you may raise the matter directly with the Public Transport Ombudsman. The Public Transport Ombudsman is a free, independent and impartial service. Further details about the Public Transport Ombudsman’s role and services are available at www.ptovic.com.au.

Phone: 1800 466 865
Email: enquiries@ptovic.com.au

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