Real-Time Bus Hailing
Ventura is leading innovation in accessible public transport with Hailo, a real-time bus hailing and communication app designed to make travel safer, easier and more inclusive.
What is Hailo?
Hailo allows passengers to digitally signal a Ventura driver that they are waiting at a stop.
Using real-time alerts and accessibility features, the app provides greater confidence and visibility when catching the bus.
Whether travelling with a pram, using a wheelchair, living with low vision, or simply wanting reassurance that your bus will stop, Hailo creates a direct connection between passenger and driver.
Why Use Hailo?
Hailo enhances live bus tracking and gives passengers more control over their journey.
Hail Your Bus
Send a digital signal to the driver.
Accessibility Alerts
Request ramp or support before arrival.
Live Bus Tracking
Track your bus in real time while you wait.
Journey Notifications
Receive alerts as your stop approaches.
Hail Your Bus
Send a digital signal to the driver.
Accessibility Alerts
Request ramp or support before arrival.
Live Bus Tracking
Track your bus in real time while you wait.
Journey Notifications
Receive alerts as your stop approaches.
Innovation at Ventura
Innovation is embedded in how Ventura operates today. From our fully staffed Operational Control Centre to advanced driver communication systems and digital passenger tools like Hailo, we invest in technology that improves safety, accessibility and service reliability.
- Inclusive, accessible transport
- Real-time communication systems
- Smarter network performance
- Continuous improvement through feedback
Ventura Hailo Trial
Hailo is currently available across selected Ventura-operated bus routes in Melbourne as part of an accessibility innovation trial.
- Available on Ventura-operated routes
- Route 900 currently excluded
- Customer feedback encouraged
- Trial concluding August 2026
How It Works
Step 1
Download the App
Install from Apple App Store or Google Play.
Step 2
Find Your Bus
View nearby Ventura services and live tracking.
Step 3
Hail Digitally
Select your stop and notify the driver.
Step 4
Receive Alerts
Track your journey and stop notifications.
Where It Works
Hailo operates across Ventura-operated services within selected metropolitan routes in Victoria.
Download Hailo Today
Free to download. Start hailing Ventura buses in real time.
