Public Transport Ombudsman

Public Transport Ombudsman

Public Transport Ombudsman

If you are not satisfied with the outcome of your complaint made to Ventura and wish to have the matter dealt with independently you may raise the matter directly with the Public Transport Ombudsman. The Public Transport Ombudsman is a free, independent and impartial service. Further details about the Public Transport Ombudsman's role and services are available at www.ptovic.com.au.

Phone: 1800 466 865
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

FlexiRide

The demand responsive bus service "FlexiRide" is now available in three locations across Melbourne! Book via the Flexiride app and catch the bus from your closest virtual stop to/from major hubs within your zone.

Download the app today:

  

Click here for more information.