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  • Why was the bus late?
  • Why did the Bus leave early?
  • Why didn’t the bus show up?
  • Why did the bus drive past me?
  • I left something on one of your buses, who can I contact?
  • Why did the bus pull out into traffic, is it allowed to do that?
  • How do I submit a compliment, feedback or complaint about my service?
  • I have been in an accident involving a Ventura bus, who can I contact?
  • Can I hire a bus for my school/event?
  • Does Ventura hire new drivers/mechanics?
  • Why isn’t my bus route on the Ventura Tracker app?

If the information above has not addressed your concern, please contact our Customer Service Team on 1300 VENTURA.

FlexiRide

The demand responsive bus service "FlexiRide" is now available in three locations across Melbourne! Book via the Flexiride app and catch the bus from your closest virtual stop to/from major hubs within your zone.

Download the app today:

  

Click here for more information.